Return Policy At Tinkklebox, we care about your satisfaction and want you to have a smooth shopping experience. If for any reason you are not completely happy with your purchase, you may be eligible to return it under the guidelines outlined in this policy.1. Eligibility for Returns Returns must be initiated within 7 days of product delivery. The product must be unused, unworn, and in its original condition, with all packaging, labels, and tags intact .An original invoice or order ID must be provided at the time of return request.Returns will only be accepted if approved by our quality check team after inspection.2. Non-Returnable Items Some items are not eligible for returns, including:Personal care, hygiene, and intimate products.Customized, made-to-order, or personalized products.Digital goods or downloadable content (if applicable).Items purchased under clearance sales, flash sales, or heavy discounts unless they arrive defective or damaged.3. Return Process To request a return, please contact Tinkklebox Customer Support via the app or email within the return window.You may be asked to share images or videos of the product before approval. Once approved, our team will guide you on how to ship or schedule a pickup for the return.Products must be securely packed to avoid damage during transit.4. Damaged, Defective, or Wrong ProductsIf the product delivered is damaged, defective, or incorrect, please notify us within 48 hours of delivery with proof (images or videos).After verification, we will provide either a replacement or a full refund, as per your preference.Such returns will be processed at no additional cost to you.5. Return ShippingFor defective, damaged, or incorrect items, Tinkklebox will bear the return shipping cost.For all other eligible returns (e.g., change of mind, wrong size ordered), customers may be responsible for return shipping charges unless otherwise stated.6. Refunds for Returned ProductsOnce the returned product is received and inspected, we will notify you of the refund status. Refunds will be initiated to the original payment method (credit/debit card, wallet, UPI, or net banking) within 7–10 business days.In cases of replacement requests, a new product will be shipped after return approval.7. Cancellation Before DeliveryOrders canceled before shipment will not require a return, and a full refund will be processed.If the order has already shipped, the cancellation will be handled as a return under this policy.8. Contact UsIf you have any questions about our Return Policy, please contact us at:Email: sales@tinkklebox.com
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