Cancellation Policy At Tinkklebox, we strive to provide a smooth and hassle-free shopping experience. We understand that sometimes plans change, and you may need to cancel an order. This Cancellation Policy explains the terms, timelines, and conditions under which you can cancel your order.1. Order Cancellation Before ShipmentCustomers can cancel their order before it has been shipped or dispatched from our warehouse.To request a cancellation, please visit your order history in the Tinkklebox app or contact our customer support team.A full refund will be issued to your original payment method if the cancellation is made before shipment.2. Order Cancellation After ShipmentOnce an order has been shipped or dispatched, it cannot be directly canceled.However, you can refuse to accept the delivery at your doorstep, and the product will be returned to us.Refunds will be processed after the product is received back and inspected, following our Return & Refund Policy.3. Non-Cancellable OrdersCertain orders cannot be canceled once placed:Customized, made-to-order, or personalized items.Perishable or consumable products (if applicable).Clearance sale or heavily discounted items.4. Refund Timeline for CancellationsIf your order is canceled before shipment, the refund will be initiated within 3–5 business days.If the order is canceled after shipment (by refusal of delivery), refunds will be processed within 7–10 business days after the product reaches our warehouse and passes inspection.Refunds will always be issued to the original payment method used at checkout.5. Cancellation by TinkkleboxTinkklebox reserves the right to cancel an order under certain circumstances, such as:Product out of stock or discontinued.Errors in pricing or product information.Payment not authorized or declined by your bank/payment provider.Suspicious or fraudulent transactions. In such cases, customers will be notified, and a full refund will be provided.6. How to Cancel an OrderGo to My Orders in the Tinkklebox app and select the order you wish to cancel.If cancellation is not available through the app, contact our customer support team immediately.Provide your order ID and reason for cancellation to help us process your request quickly.7. Contact UsFor any cancellation-related queries, you can reach us at:Email: sales@tinkklebox.com
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